About FirmChecker

FirmChecker is the owner and independent researcher of the NAB Professional Services Awards. Our mission is to help professional services firms and their clients do better business – reducing search costs by matching the right clients with the right firms.

Like TripAdvisor for tourism and Zomato for restaurants, FirmChecker will help professional services firms amplify their messages to their target market, using client feedback to improve their service and value by becoming ever-more competitive. As such, we will help you gain ongoing leverage from the client feedback gleaned in the Awards.

After the Awards, we’ll feature you on FirmChecker, helping you amplify your brand, win more work and significantly improve your cash flow.

Should you be uncomfortable with your feedback, your firm may opt-out.

Yes. FirmChecker subscriptions are very cost-effective and allow you not only to take bookings to generate leads, but also to respond to reviews online. This will help you maximise the benefits of positive word-of-mouth, and turn your clients into raving fans.

Yes! All firms who enter will get 50% off their first 3-months of subscription to FirmChecker. We anticipate our base-level subscriptions to be under $20 per month – a small price to pay for potentially superior client engagement, better cash flow, reduced administrative costs and more work!

We expect you’ll be pleasantly surprised with the positivity of your clients’ feedback to you. However, if you do get negative feedback, it’s an opportunity to retain a client that you might otherwise have lost. You’ll have the option to opt-out of FirmChecker after the awards.

Your clients will be given the option of being anonymous when they complete the survey. We are fully compliant with the Australian Privacy Principles in the data we collect, and take security seriously.

No, unless clients give their express consent otherwise. This includes the National Australia Bank, who is the principal partner of the Awards.